Octopods

All your messaging channels, one inbox

Octopods connects WhatsApp, Telegram, Instagram, SMS & 15+ channels to your Intercom or HubSpot inbox. One place for all customer conversations.

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About

Octopods connects 18+ messaging channels — WhatsApp, Telegram, Instagram, LINE, Viber, SMS, WeChat & more — directly to your Intercom or HubSpot inbox. Unlike basic integrations, Octopods creates native conversations inside Intercom and HubSpot. Your team can use tags, saved replies, assignment rules, workflows, and AI features exactly as they would with any other conversation — no context switching required. Key features include rich media support (images, video, audio, documents, GIFs), proactive outbound messaging via templates, automatic contact matching to prevent duplicates, and Custom Data Attributes for filtering and segmentation. Built for support, sales, and ops teams that need to reach customers where they are. Setup takes minutes, no conversation data is retained, and official Intercom and HubSpot app partners.

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