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Security awareness programs typically measure and report organizational phishing click rates: the percentage of employees across the entire organization who cli
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Industry data shows that within-organization variation in phishing click rates across departments often exceeds the variation between organizations in different industries. A technology company might report an organizational click rate of 18 percent while its sales department shows 32 percent, its marketing department shows 26 percent, its finance department shows 14 percent, and its engineering department shows 9 percent. Those internal differences represent fundamentally different risk profiles that uniform security awareness training does not address.